Last Updated October 6, 2020
Information Collected Automatically Via The Internet
The Helcim web server logs capture computer information, navigation and click-stream data such as http requests. Some of the information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider.
The information captured does identify the following; the Internet domain and IP address from which you access our web site, the type of browser and operating system used to access our site, screen resolution of your monitor, the date and time you access our site, the pages you visit, and if you linked to the Helcim web site from another web site, the address of that web site. This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. Helcim also uses this information to track the origin of specific visitors to better understand its marketing efforts. This information is collected by Helcim as well as third-party analytics providers, including the Google Analytics service.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in the survey itself. These optional surveys or questionnaires are occasionally collected using a third-party service provider. Users are encouraged to review the privacy policies of these third-party service providers before completing any optional survey or questionnaire.
Links to Other Sites
Information Collected For Helcim Services
To open a Helcim Merchant account, you will be asked provide us with specific information about yourself and your business. Some of this information may be shared with a third-party, such as a credit check bureau. For more information about how your information is used, please read the Helcim Merchant agreement.
When purchasing goods from a Helcim Merchant, buyers will be asked to enter billing and shipping information in order to complete their transaction. Some of this information, such as credit card number, is transmitted to third-parties such as the Visa, MasterCard and other card-brand acquiring networks. Helcim, as a Visa and MasterCard member service provider, meets and upholds all PCI security standards required to safely process your online information.
Disclosures Required by Law
We reserve the right to disclose your personal data as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Security of Stored Information
Helcim is committed to handling your information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only to employees who need to know that information in order to fulfill their job responsibilities.
The security of your Helcim account also relies on your protection of your password. You may not share your account password with anyone. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account changing your Account settings, and also contact us right away to inform us of the breach. Helcim will never ask you to send your password or other sensitive information to us in an e-mail.
Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://secure.helcim.com/ or https://www.helcim.com/ should be treated as unauthorized and suspicious and should be reported to Helcim immediately.