Fee Disclosures

Last Updated June 28, 2023

The Canadian Code of Conduct for The Payments Industry requires us to provide to you a summary of certain information from our Terms of Service (located at https://legal.helcim.com/ca/terms-of-service/) and disclosure of our fees.

Helcim has always been committed to honest and transparent pricing. Our fees are also set out on our public website at https://www.helcim.com/pricing/.

You can also see summary of card brand interchange rates at:
https://www.helcim.com/visa-canada-interchange-rates/
https://www.helcim.com/mastercard-canada-interchange-rates/
https://www.helcim.com/discover-canada-interchange-rates/
https://www.helcim.com/american-express-canada-opt-blue-rates/
https://www.helcim.com/interac-debit-interchange-rates/

Information Summary Box

Fee Disclosure Box

Helcim provides all merchants with a billing method known as Interchange Plus pricing (also known as Interchange+ or Cost+). All card association fees, network fees and interchange rates are passed onto the merchant directly. Helcim then adds its processing margin, which includes a (%) rate and a per transaction ($) fee. The card rates displayed in the Fee Disclosure Boxes below reflect those fees and our margin combined.

Card-present (also referred as "in-person") are transactions processed and verified using either Chip & PIN, Chip & Signature, Magnetic Swipe or Tap (NFC). Card-not-present (also referred as "keyed") are transactions manually entered into the Helcim platform, such as payments processed using the Virtual Terminal, Card-Vault and Ecommerce portals. Recurring transactions are processed using Helcim's Recurring & Subscription functionality, which in most cases will qualify for discounted interchange rates from the card-networks.

Helcim provides discounted rates based on on your card processing volume. These discounts are divided into 5 tiers, and are automatically assigned to a tier based on a 3-month rolling processing average of all card-based transactions.

Fee Disclosure Box - Tier 1

Merchants processing between $0 - 50,000 per month in card payment volume will qualify for Tier 1 pricing. For this tier, the Helcim Interchange Plus margin is 0.40% + 8¢ for card-present transactions, and 0.50% + 25¢ for card-not-present and recurring transactions.

Fee Disclosure Box - Tier 2

Merchants processing between $50,001 - $100,000 per month in card payment volume will qualify for Tier 2 pricing. For this tier, the Helcim Interchange Plus margin is 0.35% + 7¢ for card-present transactions, and 0.45% + 20¢ for card-not-present and recurring transactions.

Fee Disclosure Box - Tier 3

Merchants processing between $100,001 - 500,000 per month in card payment volume will qualify for Tier 3 pricing. For this tier, the Helcim Interchange Plus margin is 0.25% + 7¢ for card-present transactions, and 0.35% + 20¢ for card-not-present and recurring transactions.

Fee Disclosure Box - Tier 4

Merchants processing between $500,001 - 1,000,000 per month in card payment volume will qualify for Tier 4 pricing. For this tier, the Helcim Interchange Plus margin is 0.20% + 6¢ for card-present transactions, and 0.25% + 15¢ for card-not-present and recurring transactions.

Fee Disclosure Box - Tier 5

Merchants processing between $1,000,001 + per month in card payment volume will qualify for Tier 5 pricing. For this tier, the Helcim Interchange Plus margin is 0.15% + 6¢ for card-present transactions, and 0.15% + 15¢ for card-not-present and recurring transactions.

Fee Disclosure Box - International Transactions

Card associations and network will charge additional fees for 'international transactions', which are transactions where the cardholder issuing bank is located in a different country than the merchant. The merchant's acceptance currency will also play a factor in the fees charged by the network, as displayed below.

Helcim Bank Payments

Other Fees