Last Updated June 28, 2023
Helcim has always been committed to honest and transparent pricing. Our fees are also set out on our public website at https://www.helcim.com/pricing/.
You can also see summary of card brand interchange rates at:
Understanding Our Payment Fees
Helcim provides all merchants with a billing method known as Interchange Plus pricing (also known as Interchange+ or Cost+). All card association fees, network fees and interchange rates are passed onto the merchant directly. Helcim then adds its processing margin, which includes a (%) rate and a per transaction ($) fee.
Card-present (also referred as "in-person") are transactions processed and verified using either Chip & PIN, Chip & Signature, Magnetic Swipe or Tap (NFC). Card-not-present (also referred as "keyed") are transactions manually entered into the Helcim platform, such as payments processed using the Virtual Terminal, Card-Vault and Ecommerce portals. Recurring transactions are processed using Helcim's Recurring & Subscription functionality, which in most cases will qualify for discounted interchange rates from the card-networks.
Helcim provides discounted rates based on on your card processing volume. These discounts are divided into 5 tiers, and are automatically assigned to a tier based on a 3-month rolling processing average of all card-based transactions.
Monthly Card Volume
|Tier 1 - $0 - 50,000||0.40% + 8¢||0.50% + 25¢|
|Tier 2 - $50,001 - $100,000||0.35% + 7¢||0.45% + 20¢|
|Tier 3 - $100,001 - 500,000||0.25% + 7¢||0.35% + 20¢|
|Tier 4 - $500,001 - 1,000,000||0.20% + 6¢||0.25% + 15¢|
|Tier 5 - $1,000,001 +||0.15% + 6¢||0.15% + 15¢|
Card associations and network will charge additional fees for 'international transactions', which are transactions where the cardholder issuing bank is located in a different country than the merchant. The merchant's acceptance currency will also play a factor in the fees charged by the network, as displayed below.
|Card Network||Processing Method & Currency|
|Card-Present USD||Card-Not-Present USD|
|Visa International||+1.45% + 4¢||+1.45% + 4¢|
|MasterCard International||+1.45% + 0¢||+1.45% + 0¢|
|Discover International||+1.00% + 0¢||+1.00% + 0¢|
|American Express International||+1.30% + 0¢||+1.30% + 0¢|
Helcim Bank Payments
|ACH Payment||0.5% + 25¢ per approved transaction.
Capped at $6
|NSF / Reject / Return||$5 USD per transaction that is rejected or returned by the bank network.|
|Chargebacks||$15 USD or $0 per occurrence. Chargebacks that are resolved in your favor will have their fee fully refunded back to you.|
|Currency Conversion Fee||1% above the daily 5pm EST market rate. This fee only applies to merchants processing using our Multi-Currency-Processing (MCP) service, and does not apply to basic international transactions.|
|Helcim Card Reader Purchase||$109 USD plus applicable taxes|
|Helcim Smart Terminal Purchase||$349 USD plus applicable taxes|